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AI Assistants for Med Spas
A med spa blends medical treatments with a retail experience. Clients research online, book consultations, follow detailed pre- and post-care instructions, and come back on a schedule for maintenance. The front desk balances luxury service with careful clinical processes.
Everyday headaches we hear about
- Consultation inquiries. Clients message on social media and the website at night asking about treatments, downtime and pricing.
- Pre- and post-care instructions. Every treatment has its own prep and aftercare, and clients forget or lose the details.
- Maintenance schedules. Injectables, facials and laser series work best on a schedule, but clients forget when they are due.
- Membership renewals. Monthly memberships and packages need renewal reminders and benefit updates.
- Promotions and seasonal offers. Holiday and seasonal campaigns need email and social drafts on a deadline.
- Consent forms. Forms must be completed before the appointment, and missing forms delay the day.
What your AI team handles
- Replies to consultation inquiries with your published information and booking options, routing medical questions to your providers Lead capture & follow-up
- Sends the pre- and post-treatment instructions your providers wrote, at the right times Customer service
- Drafts maintenance reminders based on the schedule your providers set Scheduling & admin
- Tracks membership and package renewals and drafts renewal notices CRM & pipeline
- Drafts seasonal email campaigns, captions and promotion posts for your approval Marketing & content
- Sends consent and intake form reminders before appointments Documents & data
Anything that goes to your customers is drafted for your approval or sent under rules you agree to.
What a week with your AI team looks like
Monday the team replies to the weekend's consultation requests and offers open times. Tuesday it sends prep instructions for Thursday's laser appointments. Wednesday it drafts maintenance reminders for clients due this month. Thursday aftercare instructions go out after treatments, and Friday it drafts the holiday gift card campaign for your review.
What stays with you
Candidacy, treatment choices, dosing, medical history review and any clinical question stay with your licensed providers. Nothing to install or maintain on your side: G&K builds and fully manages the whole team. Your AI team handles the admin side only. It never gives medical or clinical advice, and anything sensitive is handled under your practice's own rules and policies.
Pricing starts at a published base and is customized on your free Blueprint call. See pricing & packages.
Med Spas: frequently asked questions
Can it tell a client if a treatment is right for them?
No. It shares your published information and books a consultation with your provider.
Can it post on Instagram for us?
It drafts posts and captions. You approve before anything is published or set rules for scheduled posting.
How is client information handled?
Inside your own accounts, under your practice's policies. G&K does not claim any certification.
More ways we help
Related professions: Dentists · Chiropractors · Physical therapists · Gyms & personal trainers · Salons & barbers · Veterinarians · All industries
Related services: Lead capture & follow-up · Customer service · Scheduling & admin · CRM & pipeline · Marketing & content · Lead follow-up & CRM · Social media & content · Everything we do
See what an AI team could take off your plate.
Book a 30-minute AI Team Blueprint call. We'll show you our own team working live and map out which assistants fit your business.
Prefer email? Owner@GKCustomAI.com