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AI Assistants for Physical Therapy Clinics
Physical therapy works when patients complete their plan of care. Between physician referrals, visit authorizations, scheduling two or three visits a week and keeping patients motivated, the front office carries a heavy load.
Everyday headaches in the physical therapy clinics business
- Referral intake. Referrals arrive by fax, email and phone, and getting the patient scheduled quickly matters.
- Authorization tracking. Visit limits and authorization dates need watching so care is not interrupted.
- Dropped plans of care. Patients feel better halfway through and stop coming.
- Scheduling multiple weekly visits. Patients need recurring slots that fit work and school.
- Home exercise follow-through. Patients forget their home program between visits.
- Discharge and re-engagement. Past patients who might benefit from a check-in or wellness program rarely hear from the clinic.
A week with your AI team
Monday the team logs four new referrals and drafts scheduling messages. Tuesday it flags two patients approaching their authorization limit. Wednesday it drafts reschedule notes for missed visits. Thursday it sends the home program reminders, and Friday you receive the weekly plan-of-care summary.
What your AI team handles
- Logs incoming referrals and drafts a first scheduling message to the patient CRM & pipeline
- Tracks authorization dates and visit counts and flags renewals before they lapse Documents & data
- Drafts visit reminders and reschedule messages when a visit is missed Scheduling & admin
- Sends the home exercise reminders your therapist prepared Customer service
- Drafts check-ins for discharged patients about wellness programs, following your policy CRM & pipeline
- Sends a weekly summary of plan-of-care completion and authorizations due Research & reporting
Anything that goes to your customers is drafted for your approval or sent under rules you agree to.
What stays with you
Evaluations, treatment plans, progress notes and every clinical decision stay with your licensed therapists. Billing and authorization submissions stay with your team. G&K builds, runs and fully manages the setup on our own system; it is never handed over. The team stays on the paperwork and communication side. Professional clinical judgment and advice stay with you and your licensed staff, and sensitive records are handled under your own policies.
Pricing starts at a published base and is customized on your free Blueprint call. See pricing & packages.
Physical Therapy Clinics: frequently asked questions
Can it submit authorizations?
It tracks dates and prepares paperwork for your team. Submissions and payer communication stay with your staff.
Can it answer patient questions about exercises?
It only shares materials your therapist wrote and routes clinical questions to your team.
Does it work with my EMR?
It connects to the tools you use where they allow it. We confirm on the Blueprint call.
More ways we help
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Related services: CRM & pipeline · Documents & data · Scheduling & admin · Customer service · Research & reporting · Lead follow-up & CRM · Everything we do
See what an AI team could take off your plate.
Book a 30-minute AI Team Blueprint call. We'll show you our own team working live and map out which assistants fit your business.
Prefer email? Owner@GKCustomAI.com